PRIVACY & COOKIE POLICY

PRIVACY POLICY
Arbor Lodging (“Arbor Lodging,” “we,” “us,” or “our”) is committed to protecting your privacy when you visit or interact with our website, www.arborlodging.com (the “Site”). This Privacy Policy (the “Policy”) explains how we collect, use, disclose, and safeguard your information, and your choices regarding that information.

We may update this Policy from time to time. By using the Site, you agree to the terms of the most recent version of this Policy. If you do not agree, please discontinue use of the Site.

INFORMATION WE COLLECT
Personal Information
“Personal Information” refers to data that can identify you as an individual, such as your name, email address, phone number, or mailing address. We only collect Personal Information that you voluntarily provide—for example, when you contact us through a form, sign up for communications, or engage with certain features of the Site.
You may access most of the Site without providing Personal Information. However, some features or services may require it.

Non-Personal Information (Anonymous Data)
We also collect information that does not personally identify you, such as browser type, device identifiers, IP address, pages visited, time spent on the Site, and referral sources. This information is collected automatically through cookies and similar technologies to help us understand user behavior and improve the Site.

HOW WE USE YOUR INFORMATION
We use the information we collect to:

  • Respond to inquiries and provide customer support
  • Send marketing communications, where permitted by law
  • Administer and improve the Site and its performance
  • Personalize your experience on the Site
  • Perform data analysis and usage tracking
  • Prevent fraud, abuse, or security issues
  • Comply with legal obligations

We may aggregate or anonymize data for analytical purposes.

COOKIES AND TRACKING TECHNOLOGIES
The Site uses cookies and similar technologies to enhance user experience and collect technical data. These include:
Session cookies – temporary and deleted when you close your browser
Persistent cookies – remain on your device until deleted or expired
You can manage your cookie preferences via your browser settings. Note that disabling cookies may limit certain features of the Site.

SHARING OF INFORMATION
We do not sell your Personal Information. We may share it with trusted third-party service providers who assist us in operating the Site or delivering services, such as:

  • IT support and hosting services
  • Communication platforms
  • Professional advisors (e.g., legal, financial)
  • Marketing, analytics, or survey vendors
  • Insurance and administrative processors

We may also share your information when required by law, to respond to legal requests, to protect our rights or safety, or as part of a business transaction such as a merger or acquisition.

YOUR RIGHTS AND CHOICES
To request access, correction, or deletion of your Personal Information, please contact us at [email protected]. We will review and process your request in accordance with applicable laws. Please note that we may retain certain information as required by law or for legitimate business purposes.

DO NOT TRACK
We currently do not respond to "Do Not Track" signals sent by browsers or similar mechanisms.

DATA SECURITY AND RETENTION
We take reasonable administrative, technical, and physical measures to safeguard Personal Information from unauthorized access, disclosure, or loss. All data collected through the Site is processed and stored in the United States.

CHILDREN’S PRIVACY
The Site is not directed to individuals under the age of 18. We do not knowingly collect Personal Information from minors. If we become aware that we have received such information, we will take appropriate steps to delete it.

INTERNATIONAL USERS
The Site is operated from the United States and is primarily intended for users located in the U.S. However, we welcome visitors from around the world, including Latin America, the Caribbean, and other international regions. By accessing or using the Site, you understand and agree that your information may be collected, transferred to, processed, and stored in the United States or other countries where we or our service providers operate.

We will take reasonable steps to protect your Personal Information in accordance with this Privacy Policy and applicable U.S. laws. If you are located outside the U.S., you acknowledge that the data protection laws in the United States may differ from those in your home country.

THIRD-PARTY LINKS
The Site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing them with your information.

TERMS OF USE
This Policy is incorporated into our Terms and Conditions of Use. Please review those terms for additional information on your use of the Site.

CONTACT US
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]